Along with some very nice new visual changes and reported stability changes Windows 7 is already beging to be accepted by the computing community. One tool I would like to mention that I have found particularly helpful, especially if you support desktops, is the Problem Steps Recorder or PSR. PSR records that steps that a user takes and gives you screen shot along with the “step by step play” of what the user did to cause the error or what the user was doing when the error occured.